Our purpose is to help businesses and economies prosper by simplifying commerce and payments 

Over the past 25 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 154,000 1 merchants and 200 financial institutions, whilst managing more than 16 million payment credentials.

We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth focused strategy through two business lines:

  • That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline.
  • Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.  

1includes direct-to-merchant at Network and DPO Group

Merchant Solutions (c46% of group revenue in 2021):

Enable our merchant customers to ‘take payments’ from consumers; by providing them with online and offline payment acceptance methods.

Issuer Solutions (c52% of group revenue in 2021):

Support our financial institution, fintech and other payment credential issuing customers in enabling consumers to ‘make payments’; by managing and processing their consumer payment credentials and transactions.

 

Introduction to the payments industry