Our purpose is to enable and lead the transition from cash to digital payments across the Middle East and Africa (MEA), one of the fastest growing payments markets in the world.
Over the past 25 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and card issuers operating in the MEA region. Such relationships are based upon our in-depth industry knowledge and local expertise, ongoing product innovation and high-quality, reliable service. This gives us significant scale and leadership in the region, operating across more than 50 countries, serving over 80,000 merchants, and enabling over 200 financial institutions to deliver payment services to over 16 million card holding consumers.
(Read more in the At A Glance section of the Annual Report and Accounts)
We provide payments services across the value chain through two business lines, with a strategy focused on providing solutions that allow our customers to bring digital payments to more consumers across the region.
Merchant Solutions: we provide services and solutions that allow merchants to accept card or digital payments from consumers. We provide direct acquiring services to merchants in the UAE and Jordan - including payment acceptance products (such as a Point-Of-Sale terminal, or an online payment gateway), facilitating transactions and settling transaction funds into the merchant’s bank account. We also provide white label and acquirer processing services to financial institution customers.
(Read more in the Merchant Solutions Operating Review of the Annual Report and Accounts)
Issuer Solutions: we act as an outsourced service provider to financial institutions to manage their card operations. We host and process debit, credit and prepaid card portfolios and transactions.
(Read more in the Issuer Solutions Operating Review of the Annual Report and Accounts)