Nandan MerGroup Chief Executive Officer
Nandan is Chief Executive Officer of the Group and works closely with the Chairman and Board members to set strategic goals for the organisation and lead the Executive Management Team in the accomplishment of these objectives.
Nandan holds a strong background in payments, consumer finance and corporate banking with a deep understanding of the Middle East and Africa, as well as experience in India, the Czech Republic, Israel, Russia and the UK.
His more than 30-year track record of successfully building and growing businesses spans several markets globally, at leading financial institutions including American Express, Citigroup, United Bank for Africa (UBA) and most recently at MasterCard.
During his 11-year career at Mastercard, Nandan was Strategy Head for International Markets, President for the Japanese business and Head of Global Consumer Credit and Loyalty Solutions. Prior to that, Nandan was Head of UBA - International Corporate and Investment Banking. Before UBA, Nandan built and led consumer banking businesses for two decades with Citigroup in India, the Czech Republic, Israel, Russia and the U.K.
He was appointed as Chief Executive Officer in February 2021.
Rohit MalhotraGroup Chief Financial Officer
Rohit is the Group’s Chief Financial Officer and is responsible for overseeing the financial activities of the Group.
Having joined the Company in October 2010, Rohit has been actively involved in the growth of the Company for many years, including the acquisition of Emerging Market Payment Holdings in 2016.
Previously, Rohit was the Head of Financial Policy and Processes at Emirates NBD, where he led the Finance systems implementation across the Group.
Prior to that, Rohit was one of the senior team leads in the Global Balance Sheet Reporting function of American Express, working closely with the Investor Relations team and before that he managed the Financial Planning activities for Nestle South Asia Region.
He was appointed as Chief Financial Officer in August 2015, and is a Chartered Financial Analyst from the CFA Institute of the United States of America and a Chartered Accountant from The Institute of Chartered Accountants of India.
Andrew KeyManaging Director – Africa
Andrew is Managing Director for the Group’s Africa operations and is responsible for the acquiring and issuing business activities of the Group in Africa, and for developing a comprehensive strategy to drive business growth in the region.
Most recently, Andrew was the President of Elavon Europe, a subsidiary of US Bancorp (USB), and responsible for the entire P&L of the European business of Elavon. He was accountable for the diverse range of partner relationships that deliver distribution or product capabilities to Elavon’s European business and led the team of 1,400 colleagues located in six markets, providing end-to-end payments services to 350,000+ customers.
Prior to Elavon, Andrew held key positions in organisations such as Mastercard, Lloyds Banking Group and Barclaycard.
Andrew has completed the Executive Development Programme at London Business School and holds a Bachelor’s degree in Management Science from Loughborough University and is also a member of the CIPD.
He was appointed as Managing Director – Africa in January 2018.
Jay RazzaqChief Risk Officer and Group Company Secretary
Jay is the Group Company Secretary and has overall responsibility for the Risk, Compliance and Legal functions. Her responsibilities include the management and oversight of all risk related disciplines across the Group, including: enterprise risk management, regulatory and compliance, data governance and information security, and the legal and secretariat teams.
Jay joined the Group from Elavon, a subsidiary of US Bancorp, where she served as Head of Legal – International Markets. Jay has over 20 years experience working across a number of major financial institutions including Citigroup and Royal Bank of Scotland Plc. She has advised on legal, regulatory and compliance issues impacting the retail financial services and payments services sectors in particular, across a number of jurisdictions in Europe and Latin America.
Jay is a qualified Solicitor in England and Wales.
She was appointed as General Counsel and Head of Compliance in April 2017.
Paul ClarkeHead of Product and Innovation
Paul is the Head of Product and Innovation and is responsible for transforming the Group into a world-class product and innovation-centric organisation and oversees the end-to-end product lifecycle from ideation, delivery and in-life management.
Paul was previously the Managing Director at Barclaycard Payment services, responsible for product development and execution. He has delivered many strategic initiatives and was instrumental in creating a world-class product organisation and achieving real business change through product development.
In his previous tenures in payments majors like Elavon Merchant Services and WorldPay, Paul was responsible for the product portfolio across key markets in Europe, Mexico and South America.
Paul was appointed as Head of Product and Innovation in June 2017.
Hend Al AliGroup Head of Human Resources and Facilities
Hend is the Group’s Head of Human Resources and Facilities and is responsible for leading the Group’s human resourcing functions across the UAE, Jordan and Africa, developing and implementing the Group’s human resource strategy and programmes. Under her stewardship, the Group has won government recognition and awards for human development and Emiratisation.
Hend has more than 20 years’ experience working with and leading HR departments at various national and international operations based in the UAE. She is a recipient of the prestigious Dubai Human Development Award given by the Dubai Economic Department. She is also part of the Women’s Committee in the Banking Sector, which is run by the Emirates Institute for Banking and Financial Studies.
Hend holds a Bachelor’s degree in Information Technology from Dubai Women’s College. She was appointed as Head of Human Resources and Facilities in February 2018.
Andrew HockingGroup Chief Strategy Officer
Andrew is the Group’s Chief of Strategy and Analytics Officer and, in his role, he leads market intelligence, strategy development, corporate development and analytics functions within Network International.
Andrew was previously Head of Strategic Planning at Elavon working across North America, South America and Europe. Prior to this he held a number of positions at Barclaycard and Absa across both the issuing and acquiring covering Europe and Africa where he led the Absa Card’s strategy and change management function.
Andrew holds an MBA from the University of Warwick.
He was appointed as Group Chief Strategy Officer in July 2017, management of the Analytics function was added to his portfolio in August 2018.
Mona Al GhurairGroup Chief Marketing Officer
Mona is the Group’s Chief Marketing Officer. In her role, Mona manages the teams’ responsible for branding, public relations, communications, and events. She drives the branding and marketing strategy for the Group, optimally leveraging various promotion and publicity platforms, regionally and internationally, to maximise visibility for the Network International brand.
Mona has more than 18 years of experience in the marketing industry and has worked with Network International for more than 14 years, during which time she has also been involved with the product, sales and business development units.
Mona was educated at Dubai Polytechnic.
She was appointed as Chief Marketing Officer in January 2017.
Mark DiamondChief Digital, Technology & Operations Officer
Mark is the Group’s Chief Digital, Technology & Operations Officer. Mark is responsible for leading the Group’s Technology and Operations functions and is responsible for defining and delivering Network International’s digital, technology & operations strategy and capabilities across the enterprise.
Mark has more than 20 years’ experience of technology in the banking industry. Most recently Mark was CIO of Alrajhi Bank, the world’s largest Islamic Bank with over 10 million customers. Prior positions include Head of Transformation at Deutsche Bank, where he led the global strategy and infrastructure transformation across 65 jurisdictions, and CIO of RBS’s Retail Bank and Business Operations.